Say “No” Politely

Getting Better at Saying No Saying “no” can be very difficult for some people, but it is essential. You cannot take on an endless number of commitments and still focus on your priorities. Say “No” Politely, but Firmly and Without Apologizing Remember that saying “no” to less important requests is a way of saying “yes” to what really matters. The time you recoup is worth more than the initial discomfort of saying “no.”

The Daily Startup